Terms & Conditions
Last Updated: September 2, 2026
Welcome to VehicleFacts (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) establish the rules governing your access to and use of our website, vehiclefacts.us, and the services made available through the website (collectively, the “Service”).
By accessing, browsing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which together constitute the agreement between you and VehicleFacts.
If you do not agree with these Terms, please discontinue your use of the Service.
1. Communications
By using the VehicleFacts Service, you may receive communications relating to your account, purchases, reports, transactions, service updates, and other matters necessary for the operation of the Service.
Where permitted by applicable law, you may also receive newsletters, promotional offers, and other marketing communications.
You can unsubscribe from marketing emails at any time by selecting the unsubscribe option included in the communication or by contacting us at:
Please note that opting out of marketing communications does not prevent us from sending essential service-related communications.
2. Payments and Transactions
Certain VehicleFacts services may require payment before the requested service or report is provided.
When completing a transaction, you may be asked to provide information such as:
- Payment and billing information
- Billing address
- Email address
- Contact information
- Other information required to process your order
You represent that all information provided during a transaction is accurate, complete, and current, and that you are authorized to use the payment method submitted.
Payments are processed through third-party payment providers. By completing a transaction, you authorize the applicable payment provider to process the payment according to its terms and policies.
VehicleFacts may refuse, limit, or cancel an order where there is a suspected payment issue, fraudulent activity, unauthorized transaction, or other legitimate reason.
3. Promotions and Special Offers
From time to time, VehicleFacts may provide discounts, promotional codes, special offers, contests, or other promotional campaigns (“Promotions”).
Promotions may be subject to additional terms, eligibility requirements, expiration dates, or restrictions.
Where separate terms are provided for a particular Promotion, those terms will apply to that Promotion. If there is a conflict between the Promotion-specific terms and these Terms, the Promotion-specific terms will control to the extent of the conflict.
4. User-Submitted Content
Certain features of our Service may allow users to submit information, text, images, reviews, comments, or other materials (“User Content”).
By submitting User Content through the Service, you confirm that:
- You have the necessary rights and authorization to submit the Content.
- Your Content does not violate applicable laws or the rights of another person or organization.
- Your Content does not contain unlawful, fraudulent, defamatory, harmful, or misleading material.
You retain ownership of any rights you have in your User Content.
However, by submitting Content to VehicleFacts, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, display, and distribute that Content as reasonably necessary to operate, maintain, improve, and promote the Service.
VehicleFacts reserves the right to remove or restrict User Content that we reasonably believe violates these Terms, applicable law, or the proper operation of the Service.
5. Acceptable Use
You agree to use VehicleFacts only for lawful and legitimate purposes.
You must not use the Service to:
- Violate any applicable law, regulation, or legal requirement
- Submit false, fraudulent, or misleading information
- Impersonate another person, business, or organization
- Attempt to gain unauthorized access to our systems or accounts
- Interfere with the security, availability, or operation of the Service
- Introduce viruses, malware, malicious code, or other harmful technology
- Send spam or unauthorized promotional communications
- Abuse, harass, threaten, or harm other users
- Use automated tools, bots, crawlers, scrapers, or similar systems without our prior authorization
- Copy, reproduce, resell, redistribute, or commercially exploit VehicleFacts reports or Service content without authorization
- Attempt to bypass security measures or access areas of the Service that are not intended for you
We reserve the right to suspend or terminate access to the Service if we reasonably believe that a user has violated these requirements.
6. Eligibility
VehicleFacts services are intended for individuals who are 18 years of age or older.
By using the Service, you confirm that you meet the applicable age requirement and have the legal capacity to enter into these Terms.
If you are accessing the Service on behalf of a business or organization, you represent that you have the authority to bind that organization to these Terms.
7. Intellectual Property Rights
The VehicleFacts website and its contents, including but not limited to:
- Website design
- Logos and branding
- Text and written content
- Graphics and images
- Software and functionality
- Layouts and interfaces
- Reports and report formats
- Trademarks and service marks
are owned by VehicleFacts or are used under license from their respective owners.
Except where expressly permitted, you may not reproduce, modify, distribute, publish, sell, license, or create derivative works from our intellectual property without prior written authorization.
Your use of the Service does not grant you ownership of any VehicleFacts intellectual property.
8. Copyright Complaints
VehicleFacts respects the intellectual property rights of others.
If you believe that material available through our Service infringes your copyright, please contact us with sufficient information to allow us to investigate the matter.
Copyright-related notices should be sent to:
Where appropriate, we may investigate and take action consistent with applicable law.
9. Service Disclaimer
VehicleFacts provides its Service on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
We do not guarantee that:
- The website or services will always be available
- The Service will operate without interruptions or technical issues
- The website will be completely free from errors or security vulnerabilities
- Information provided through the Service will always be complete, accurate, current, or error-free
- Vehicle history information will contain every event or record associated with a vehicle
- Third-party data sources will always be available or accurate
Vehicle information and vehicle history data may originate from third-party databases, government records, insurance providers, automotive data providers, and other sources.
VehicleFacts does not control all underlying data sources and therefore cannot guarantee the completeness or accuracy of information supplied by third parties.
Reports and information provided through the Service should be used as one source of information and should not be considered a substitute for an independent vehicle inspection, professional advice, or verification of important vehicle information.
10. Limitation of Liability
To the fullest extent permitted by applicable law, VehicleFacts, together with its owners, affiliates, employees, contractors, partners, and service providers, will not be liable for indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of, or inability to use, the Service.
This may include, without limitation, losses involving:
- Revenue or profits
- Business opportunities
- Data
- Vehicle purchases or sales
- Loss of anticipated savings
- Business interruption
- Reliance on information contained in a vehicle report
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
11. Service Availability and Changes
VehicleFacts may modify, update, suspend, restrict, or discontinue any portion of the Service at any time.
Changes may be necessary because of maintenance, security concerns, technical requirements, business decisions, third-party service changes, or other operational reasons.
We may also introduce new features, modify existing features, or remove features without prior notice.
To the extent permitted by law, VehicleFacts will not be responsible for losses resulting from temporary or permanent changes to the Service.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.
When we make changes, the updated Terms will be published on this page and the “Last Updated” date will be revised accordingly.
Your continued use of the Service after updated Terms become effective constitutes your acceptance of the revised Terms.
If you do not agree with an updated version of the Terms, you should stop using the Service.
13. Severability
If any provision of these Terms is determined by a court or other authorized authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions of these Terms will continue to remain valid and enforceable.
14. Waiver
If VehicleFacts does not immediately enforce a provision of these Terms, that does not mean we have waived our right to enforce that provision in the future.
Any waiver of a provision must be expressly provided by VehicleFacts and will apply only to the specific circumstance for which it was granted.
15. Entire Agreement and Acknowledgment
These Terms, together with our Privacy Policy and any other policies or terms specifically referenced herein, constitute the agreement governing your use of the VehicleFacts Service.
By accessing or using the Service, you acknowledge that you have:
- Read and understood these Terms
- Had the opportunity to review our policies
- Agreed to comply with these Terms
- Accepted the applicable limitations and conditions associated with our digital vehicle-reporting services
If you do not agree to these Terms, you must discontinue use of the Service.
16. Contact Us
If you have questions, concerns, or requests regarding these Terms & Conditions, you can contact VehicleFacts at:
Email: support@vehiclefacts.us
Website: vehiclefacts.us